Direct support
Reach support
Contact now
Contact our support by hotline or e-mail
If a solution cannot be clearly clarified over the phone, we offer direct communication via TeamViewer. This allows us to check the cause step by step in your environment and coordinate the next measures directly.
Your expert
Julian Rossbach
Team Leader Support/QA
Solve together
TeamViewer:
Download Teamviewer
TeamViewer:
How it works
- You download the client via the button and run it.
- You tell us the ID and password by telephone.
- The connection is established, even across the firewall. We see your desktop and can go through the issue with you directly or implement the solution together.
- You end the session. If you delete the TeamViewer Client, only a log file remains. No back doors, no system changes.
Data protection & security
How safe is the procedure?
The connection is very secure. The data is encrypted directly between the customer and the master module using 256-bit encryption. There is no installation on your system. If you delete the customer module after maintenance, only the log file remains, which documents our actions. You can see on the screen which files are being accessed and can interrupt the connection immediately at any time via your TeamViewer panel. If you have any questions, please contact our support team on 04892/89008-20 or by e-mail: support@inray.de
Arrange a meeting now
Your contact request or callback option
The responsible team leader and the relevant specialist team will contact you promptly to discuss your individual case with you personally.
Team Leader Enterprise Sales
Team Leader Support/QA